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Letter of Praises from the Town of Greenwich, CT

February 17th, 2010

We believe MultiTrode’s Engineers are the Best! When others echo our sentiments, we can’t help but shout it from the roof top!

MultiTrode had the opportunity to work with the Town of Greenwich, CT, on a telemetry upgrade to their sanitary sewer collection system pump stations, a project that required extraordinary preliminary planning.

Recently, the Town of Greenwich’s Wastewater Division Manager, Richard Feminella, took time out of his busy day to write Aaron Parkinson, President of MultiTrode, to share his praises of both MultiTrode and our Engineering Services Manager, Nick Claudio.

About MultiTrode, Mr. Feminella wrote that Greenwich has “been extremely satisfied with the MultiTrode system and installation.” 

As an organization, our longstanding goal is to be the very best we can be – to meet every challenge head on, to solve every issue to the utmost of our ability, overcoming the foreseeable and unforeseeable, to ensure each and every MultiTrode customer walks away satisfied.

Mr. Feminella goes on to write that “Nick was responsive, courteous, polite, knowledgeable and performed each and every task correctly and without any delay”.

We couldn’t agree more!  Nick is that rare combination of knowledge, professionalism and readiness that makes every project easier, and every client happier. 

 Thank you, Mr. Feminella, for your kind words.
& Thank you, Nick, for yet another job well done!
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Greenwich South Water Street Upgrade (United States)

June 23rd, 2009

This station is one of the four major stations in Greenwich, CT USA.  It pumps directly into the force main and sees an inflow of about 500 GPM into its very small well. If you would like to see video of the inflow into the well send me an email. If the station were to go down there will almost certainly be an overflow because they have only 20 minutes to respond. The station is equipped with a 2 VFD’s , backup generator,  mixer and a grinder.

The PLC operating the station used PID to keep a constant level in the well but the alternation feature did not work so someone would visit the station everyday to alternate the lead pump via the touch panel. The station used to have a an indicator panel separate from the PLC display that indicated what alarms were present. All three components (PLC, touch panel, indicator) were removed and only a MSU3MP took their place. One of the main reasons the town wanted to undertake the replacement of the PLC’s is the maintenance cost of the PLC programming. Most municipalities outsource the PLC programming. The MultiSmart has enabled them to get rid of the maintenance cost while adding the many features of the MultiSmart into the station.

Greenwich South Panel before installing MultiSmart

Greenwich South Panel before installing MultiSmart

 

It took 4 hours to get the station running on the Colacino Demo unit and 4 days to complete the retrofit. This relatively small demo unit is used by Colacino for retrofits and for MultiSmart demos. It has 30 ft cables coming out of it that were temporarily wired into the panel to keep the station running while the work was performed.

Greenwich South Panel: removed components

Greenwich South Panel: removed components

 

 

 

colacino demo unit

Colacino demo unit

Greenwich South Water panel after installing MultiSmart

Greenwich South Water panel after installing MultiSmart

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