If you haven't created a user account, please take a few moments to create one using the

button. During the simple signup process, please check the box which reads:
Please give me access to the free MultiSmart firmware upgrades & release information.
Your request will be processed within 48 hours.
If you already have a user account, and are logged in, you will see "Edit my account details" on the top right of the web page. Click on this, and check the box which reads:
Please give me access to the free MultiSmart firmware upgrades & release information.
Complete the other details requested and click the Submit button. MultiTrode will process your request, usually within 48 hours.
Alternatively, email us at:
USsales@multitrode.com - if you are located in the Americas
UKsales@multitrode.com - if you are located in UK, Europe, Middle East or Africa
AUsales@multitrode.com - if you are located in Australia, New Zealand or the Asia-Pacific Region
Tell us your MultiTrode username (you can see this in the top right corner (Logged in as ...), and request access to the firmware section of the website.