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MultiSmart Pump Station Manager

The new face of technology for monitoring and control of water / wastewater pump stations. Comprehensive and easy to use replacement for pump controllers, PLCs and RTUs for lift stations. 5-year warranty and free software upgrades for the life of the product.

MultiSmart Pump Station Manager

Communications - RTU Module

MultiSmart supports high speed ethernet and serial communications with open protocols in its RTU module. Open protocols means you are never locked in to one vendor.

DNP3 is the preferred protocol for communicating between the field hardware and a SCADA system.

Modbus is the preferred protocol for local communications in a control panel.

Other protocols can be added to the MultiSmart RTU as future enhancements. Contact us if you would like to see another protocol inside the product. 

DNP3

DNP3 is an open and public protocol specifically designed for the requirements of telemetry. It has great flexibility and is widely used in the electricity industry, but the main benefits for the water industry are:

  • Date/time stamping - each event and alarm has a native date/time stamp. So if data is received by the SCADA system or historian either minutes or hours later the event is logged as occurring at the original time, not the time when the SCADA received it. This means if a radio failed and was not replaced for several hours, all of the data from that period would still make it to the SCADA and historian - not the case with a protocol like Modbus. 
     
  • Different classes of data - for example, you can nominate critical alarms to be sent immediately, and event data (eg pump on/off times and level changes) to be sent every 30 minutes, or when polled by the SCADA system. And because the original date/time is always kept, the SCADA has a perfect record. This kind of arrangement ensures that bandwidth is used effectively, rather than having to send every event as it occurs (as happens with MODBUS protocol).
  • Guaranteed delivery - The protocol supports acknowledgements from the SCADA (or other master unit) to ensure that alarms are never lost.
     
  • Supported by many suppliers worldwide - because no manufacturer owns it, the customers don't get locked in to one supplier, giving customers peace of mind and a better choice of equipment.

 Secure communications - read the white paper about DNP3 security. You can also visit the DNP3 users group website - www.dnp3.org

 Why use DNP3 for telemetry? Read the white paper on why DNP3 is the preferred protocol for telemetry.

Or read some of the MultiTrode Blog posts on DNP3 communications.

Certification of Compliance for the DNP3 RTU

You can view the MultiSmart DNP3 Compliance Certificate and Report in the Product Manuals section. 
 

 

 

 

 

 

 

 

 

 

 

Radio, cellular and phone lines

The MultiSmart RTU module supports a variety of communications methods as well as redundant communications:

  • Radio over RS232
  • Radio over ethernet
  • Cellular data
  • Cellular voice
  • PSTN (phone lines)

It does this by support for RS232, TCP/IP, UDP/IP and a sophisticated modem handler (PPPM = point to point protocol manager).

The RTU supports full redundancy in communications allowing, for example:

  • Radio with cellular modem backup
  • Radio with phone line backup

The redundancy can be in polled communications and in unsolicited communications.
 

Easy SCADA integration

MultiSmart has formed a strategic partnership with Software Toolbox to allow easy integration of MultiSmart via its DNP3 RTU into any SCADA system.

MultiSmart RTU connects using DNP3 to the OPC server, or DNP3 or Modbus to any SCADA

The TOPServer allows a system integrator to easily bring the wealth of MultiSmart pump station manager data into their SCADA platform.

Browsing data via OPC means that rather than working through the extensive DNP3 points list, the System Integrator or end-user can simply browse the OPC tag list and find the data that is needed.

Software Toolbox OPC server provides easy visibility of all MultiSmart pump station manager tags

Level values from lift stations and pump stations - available in the customer scaled values, like ft  or metres as well as %

Flow data from the RTU provides Predictive Maintenance tools for lift stations

Flow data available per pump - the DNP3 RTU combined with the OPC Server provides easy visibility as to all the available data

Pump efficiency from the RTU provides Predictive Maintenance data for water and wastewater utilities

Pump efficiency allows the utility to find the assets which are inefficient and replace or service them. Longer term this capability also allows the utility to identify the best pump suppliers for the application.

Detailed fault data from the MultiSmart RTU allows better planning and capital works

The MultiSmart Pump Station Manager has a large number of different pump and station faults - allowing water and wastewater utilities to run operations more smoothly and to determine the best place for capital and maintenance spending. The DNP3 RTU in conjunction with the OPC server makes the wealth of data easy to sort through.

The RTU, via DNP3 or Modbus, allows setpoints to be easily adjusted

Pump and alarm setpoints can easily be changed
 

OPC

OPC is the most widely used open protocol in the SCADA industry. OPC allows different vendor products to communicate with each other without needing to write drivers from one product to another.

One of the best features of OPC is the way an OPC server "publishes" tags to the network, so an OPC client can view the tags in a Windows Explorer style hierarchy, rather than having to know the obscure naming convention for the tags from that manufacturer.

For more information see the website for the OPC foundation, www.opcfoundation.org

 


 


I would extend my congratulations of one on the best I&C improvements to the water and wastewater market that I have seen in the past 10 years! From an engineer's point of view the Multismart unit has been one the best conceived water and wastewater lift and pumping station controllers on the market today.
Gregory Shofer, Project Manager, Stantec, Ann Arbor, MI

I recently got a look at the MultiSmart controllers that you’ve created, and you’ve done well to package a good set of features into an attractive design and HMI-friendly product. I look forward to continuing to cover your efforts in the future.
Walt Boyes, Editor in Chief, CONTROL magazine, Itasca, IL

MultiSmart will almost certainly play a large part in helping Thames Water achieve its goals in the near future. The fact you have put everything in a single box with ease of use, advanced intelligence and included a modern outstation means we can simplify our pump station switchboard design, save money on capital and operational expenditure as well as mitigate many of our current risks. I look forward to working closely with MultiTrode so we can get the most out of a pretty impressive product.
Alfred Jato, Engineer, Waste Water Services, Thames Water, UK
 
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What is a Pump Station Manager?
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The City of Tavares has been using the Multismart products for just under a year. I can't imagine how we did it before; we can now monitor and control every station with speed and with the accuracy of information we require. We have also found the flow calculations invaluable for I&I studies during rain events. Our experience with the product and tech support to date has been excellent. We highly recommend Multitrode and its products. The City of Tavares have standardized on MultiTrode products and stand by them.
Brad Hayes, Utilities Director & Jerry Blair, Supervisor, City of Tavares, FL

We have tested and installed 6 Multismart pump station managers over the past 6 months and I wish to let you know that we have been very pleased with the performance and ease of installation. The field staff have saw the benefits over float controls, and over our next water plan we will be looking to convert all our stations. The specification for sewer stations now incorporates the Multismart as standard for pumping station management and control. For the past 12 years in the UK, with Scottish Water, I installed only the Siemens Enviroranger (LUC 500).This is an excellent and reliable pump controller, however, after testing Multismart, we have been pleased to find it is reliable, easier for operators to use, and offers additional monitoring capabilities over any other pump controllers I have used.
Frank McShane, Manager of Operations, East Gippsland Water Authority, Australia

The MultiSmart installation was the easiest thing I ever did
Richard Guest, East Bay Regional Park District, CA
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