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Home > Training and Support > Return Of Faulty Products

To return a faulty product to MultiTrode, please fill out the an RMA (Returned Material Authority) form.

You must phone or email MultiTrode to obtain an RMA number before returning goods. The completed form with the RMA number, unit serial number, invoice number of original purchase, a brief description of the fault, and the faulty unit should be returned to MultiTrode.

Have you checked our troubleshooting guide to confirm that your product is faulty?

 
RMA Form - Australia (125KB)
For Customers in Australia, New Zealand and Asia-Pacific Region.
RMA Form - USA (58KB)
For Customers in the Americas.
RMA Form - International (124KB)
For Customers Everywhere Else in the World.

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What is a Pump Station Manager?
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